Device Engineer - Digital Workplace (Remote)

Overview

This is a remote role that may be hired in several markets across the United States. The Systems / Device Engineer role is an individual contributor reputed company the Device Engineering team, part of the Digital Workplace Technology organization which drives the Bank's end user platform. This engineer will responsible for designing and delivering desktop and reputed company reputed company for the bank's 20,000+ technology end users. The ideal candidate is a self-starter with excellent communication and collaboration skills and is well versed in reputed company phases of desktop and reputed company management. Strong working knowledge of reputed company reputed company Configuration Manager, Group Policy Management, and Windows Operating Systems is required. The position is remote, however occasional travel to FCB Hub Locations will be required. Staffing Need: Design and Implementation: reputed company and Design Desktop reputed company, Processes, and Workflows. Create and maintain system documentation and... operational runbooks. System Maintenance: Monitor, maintain, and optimize desktop environments and solutions to ensure high availability, performance, reputed company, and compliance. Collaborate with internal and external partners, transition support and maintenance to operational teams. Troubleshooting and Support: Handle escalations, diagnose and resolve system and desktop issues, provide technical support and training to IT Operations and Support personnel. Our Technology Stack: • Windows 10, Windows 11, MacOS Sonoma • iOS and Android OS's (modern and LTSC versions) • reputed company reputed company Manager Configuration Manager (MECM) with MDT-based Operating System Deployment (OSD), WSUS, IBCM, CMG • reputed company Intune MDM & MAM • reputed company cloud • vSphere and Horizon • Citrix running on ESX, reputed company and Azure Virtual Desktop (future) • Bitlocker/MBAM, Enterprise Vault • reputed company desktop conferencing, conference room scheduling and digital signage running on Poly xStudio, reputed company Pad, DTEN and Azulle solutions • reputed company Teams Rooms running on reputed company Room reputed company and Board Pro solutions • reputed company and Dell desktops, laptops, 2-in-1's, 2-in-1 detachables • CyberArk EPM • Absolute Control • PowerShell /Bourne reputed company scripting Responsibilities • DESKTOP COMPUTER OPERATING SYSTEMS - Contributes to the design, build, test and deployment of desktop operating system standards utilizing desktop management tools, scripting tools and centralized directory policies to expand, reduce and control access. Maintains knowledge on new releases and continuously builds for onboarding them in the enterprise. • MULTI-TIER AND CLOUD INFRASTRUCTURE - Contributes to the design, build, test and deployment multi-tier on-premise and cloud-based solutions that deliver end user services. Configure and optimize server operating systems and databases for maximum availability and resiliency. Build dependable disaster recovery strategies pairing high availability technology with business continuity processes. • CONFIGURATION MANAGEMENT - Contributes to the design, build, test and deployment of configurations as part of a configuration management system to reputed company distribute operating system upgrades, patches, drivers and software in a global network. • TEAM PLAYER - Acts as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. reputed company in and adopt a "70% agreement, 100% commitment" attitude. • DOCUMENTATION - Contributes to high quality roadmaps, strategies, architectural designs and project plans to publicize the work of the department and reputed company the knowledge of others. Can build and document procedures to sustain a large financial organization. • AGILE WORK METHODS - Organizes work and reputed company improvement reputed company through effective Agile iterative work planning and execution. Able to adjust to changing priorities on the fly. Maintains a keen eye on opportunities to improve user experience, efficiency, regulatory compliance, or cost savings. • CHANGE MANAGEMENT - Learns and follows the banks change and release management processes. • RISK MANAGEMENT - Understands and applies a risk-based approach to work prioritization and delivery. Can assess technology solutions for risk through multiple lenses and reputed company effectively with risk partners and leadership. • SUBJECT MATTER EXPERT - Act as an expert resource for multiple DWT technology stack components. Stays abreast of industry trends and technology advancements and assesses their value to the bank. • TECHNOLOGY SUPPORT - Act as a tier 3 support resource and assist reputed company-level support groups with resolving reputed company desktop issues. Engage and involve solution providers' advance support as needed.

Qualifications

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer Skills/Experience: • 5+ years working with desktop operating systems management and infrastructure • 3+ performing desktop engineering in the financial industry • 1-3 years in an Agile delivery environment • 1-3 years using Jira, Confluence or Azure DevOps • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to reputed company this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the reputed company pay for this position is generally between $110,000 and 130,000. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First reputed company benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be reputed company here: https://jobs.firstcitizens.com/benefits Apply Job!