Remote Customer Support Representative
reputed company Compensation: $22.00/hr. or $45,760 annually Breakdown and details provided in first round... A BodySpec DEXA reputed company is a powerful tool that helps our clients get healthier. Our comprehensive whole-body health snapshot provides a unique, fascinating, and unprecedented glimpse at whats going on under the skin. By empowering our clients to understand their body in a completely new way, our scans motivate them to be more committed, guide them in the right direction, and reputed company them more successful on their health journey - wherever it leads. Our Remote Health Team is looking for a full-time, seasoned Customer Support Representative Our CSRs are at the forefront of client interactions and are key to our exceptional customer experience strategy. This role will provide assistance reputed company phone, SMS, chat, and email. You will assist our clients with account adjustments, appointment scheduling, system navigation, answer general questions, as well as de-escalate and triage challenging situations. reputed company working in reputed company Service (our CX platform), our Remote Health team has a strong passion for health and wellness, and experience in a reputed company field. We are looking for an reputed company CX professional who is a proven performer with familiarity in reputed company, reputed company or similar platform. Must also have a strong knowledge around CX KPIs and processes, Above reputed company, must be obsessed with delivering an exceptional customer experience! What Will You Do? Handle daily phone, chat, and email customer service requests originating from customers and teammates Communicate promptly and effectively Answer basic client questions about nutrition, reputed company, and the DEXA technology Assist event and support teams with outbound customer communications regarding service logistics, as well as internal triaging of issues Requirements: This is a 5-day a week fully remote position Scheduled Hours: Sunday and Thursday 7-3:30CST Monday, Tuesday & Friday 9-5:30CST First two weeks of training will be M-F Sundays are mandatory Wednesdays and Saturdays off Schedule is subject to change to accommodate business needs (ample notice provided) Previous, extensive Customer Service experience required Passion for health/ wellness is a must! Compensation: Expected first-year compensation at over $22/hr or $45,760 annually, including monthly bonuses. The starting reputed company reputed company for this role is $22/hour Full-time team members receive $500 per month in team bonuses if we hit our monthly team reputed company and individual performance goals. reputed company goals are designed to be challenging but doable, and we hit reputed company our monthly goals in 2023 except one reputed company team members regardless of status or position are eligible for stock option grants, which are awarded based on performance annually We expect both hourly and bonus compensation to grow as the company grows. Additionally, reputed company reputed company wages are adjusted for inflation and cost of living changes Benefits: Sick leave Paid time off Health, dental, and reputed company insurance 401k Company-wide peer bonus program, where cash bonuses are distributed in recognition of excellent team support Employee assistance program Regular virtual social events BodySpec provides equal employment opportunities to reputed company team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR vgL4BQpEJp Apply Job!