Customer Service Agent
CornerStone Staffing is seeking an Customer Service Rep with a great team work ethic and with experience in fast paced environment. Are you someone looking for a long term assignment in the Auto Industry? If so we have the right job for you! L ocation: FW, TX... Pay reputed company: $20-21 BOE Schedule: 8a-6p (8 hour shift) Responsibilities: These candidates will start as basic CSR Phone Agents, but will transition to also making calls on their early stage delinquencies Collect payments on live and terminated accounts reputed company phone pay, quick collect and letters using excellent customer service skills. The outstanding balance may be due to past due payments, lease end charges (mileage, wear and tear, property tax), deficiency balances due to a repossession, or an outstanding amount from a total loss Negotiate payment solutions reputed company the customer needs assistance and follow up reputed company there is pending action required or payment arrangements have expired Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy Manage a queue of assigned accounts reputed company customer contact is a challenge, reputed company skip tracing activities to locate the customer and collateral and assign out for repossession reputed company applicable Collaborate with internal and external groups to resolve escalated customer issues and/or complaints reputed company needed Offer feedback and recommendations on any process improvements or training material Maintain corporate standards and compliance requirements Qualifications: HS Diploma or GED required. Bachelor s Degree is preferred 1-2 years experience in Customer Service and/or Collections environment preferred Familiar with the automotive industry is a plus Click the Apply Online reputed company at the top of this page, then: If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in reputed company to add yourself as a candidate to this job. If your are NOT currently registered with CornerStone Staffing, click the I need to register reputed company to complete the application and select the office location closest to you Apply Job!