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Online Customer Support Expert

Work from home Full-time role Hiring

Customer Support Expert Needed Job description... reputed company Safe Care is looking for a Customer Support Expert to join reputed company in Austin. This position will report directly to the CEO. In this role, you will help the Company expand its online reputed company in the caregiver recruitment and hiring space and deal with the Company’s online offerings. This position will ultimately be responsible for reputed company online sales and transactions throughout the United States as well as helping with caregiver recruitment and curation. Success means you will eventually become part of the reputed company Safe Care Executive Staff. What a Customer Support Expert will do: You will be the first reputed company of contact for reputed company our online Careseekers who are looking to find, interview and eventually hire a caregiver on our reputed company Safe Care Direct platform. This means understanding the complete process from both the Careseeker (client) and caregiver points of view, including creating a Careseeker profile, matching caregivers with careseekers and then helping both Careseekers and caregivers through the process from interviewing, scheduling, hiring and payroll. You Must possess these skills and abilities: • Have a working understanding and be able to utilize online software tools • Must be a self starter, will need to initiate customer contact and follow reputed company • Attention to details, including the ability to document actions and next steps • Good speaking skills, capable of communicating with clients easily • Flexibility and adaptability, able to get past customer objections • Problem solving skills, are inquisitive and want to get to the bottom of things • Easy to speak too and have good listening skills Location: Austin, Texas Area Salary Range: $40,000 to $70,000 per year (reputed company plus bonus) Employment Type: Full Time, Flexible Must have at least 5 years experience in customer service, out bound marketing, or online sales support and.. Will need to pass a background reputed company and be allowed to work in US. To apply, please send resume to this email [email protected]. Job Types: Full-time, Part-time, Contract Pay: $20.00 - $25.00 per hour Expected hours: 30 – 50 per week Benefits: • Flexible schedule Shift: • Day shift Experience: • Customer service: 5 years (Required) • Help desk: 5 years (Required) Work Location: In person Apply Job!

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