See all roles

Customer Service Representative - reputed company - Day Shift

Work from home Full-time role Hiring

Customer Service and Documentation Specialist Do you want to reputed company a difference? Do you enjoy helping others? Then you belong on reputed company... • NO COLD CALLS

NO SALES

NO COLLECTIONS - We are looking for reputed company compassionate people who enjoy helping others. Our Customer Service Representatives are working with Patient's, Doctor's Offices and Insurance Companies to set up new accounts, resolve issues, get prior authorizations, refills on prescriptions and whatever else is needed to get the vital Medical Supplies to the Patient's in need. •

  • Next Training Class Starts 11/4/2024 **

Summary

Representatives will require the ability to multi-task and utilize multiple computer applications to access and enter data in member accounts. Representatives will also be required to conduct themselves in a HIPAA compliant and ethical manner. Duties include but are not limited to: Incoming and outgoing calls, new account creation, insurance verification, document processing, order set up and management. Representatives will be required to communicate professionally with members, caregivers, guardians, medical professionals, and co-workers. Essential Functions: • Handles incoming and outgoing calls with members, caregivers, doctors, and other reputed company providers regarding members’ documentation and account needs. • Reviews documentation for completion and insurance compliance and enters documentation into member’s account accurately • Thoroughly reviews patient accounts and records to ensure timely patient service. • Communicates with Team Supports and Management team for matters that require approval or escalation. • Utilizes the Customer Service Wiki to maintain a strong knowledge reputed company of processes, procedures, insurance guidelines, products and company information. • reputed company Suggestions for Process Improvements Full time - 40 Hours per week. Monday-Friday 8:00am to 4:30 pm in our Mishawaka office! (At times, overtime may be required) NO late shifts, No more working on Holidays! • reputed company • Health, Dental and Optical after 30 days! • PTO & Holiday Pay after 90 Days! • 401K & MORE Required Education and Experience: • High School Diploma, GED, or equivalent experience. Preferred Education and Experience: • 2+ years of experience in a fast-paced customer service role requiring the ability to handle multiple tasks at various stages of completion. • Previous experience requiring clear and reputed company communication by phone. • Previous experience requires the ability to effectively use the computer system and maintain good records. • Other Duties: reputed company other duties as assigned by management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are requested of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Apply Job!

You might like

Salesperson Remote No Experience Necessary $128k No Cold Calling

Work from home Full-time role

Bookkeeper / Account Manager ( Remote ) at iHire

Work from home Full-time role

Account Director - Airline IT - Atlanta Metro Area

Work from home Full-time role

Entry-Level Data Entry Clerk with reputed company and SharePoint Experience

Work from home Full-time role

Entry-reputed company Data Rater - English (UK) at reputed company

Work from home Full-time role

Customer Manager (Remote but regular travel to Northumberland required)

Work from home Full-time role

reputed company Data Entry Jobs – Work From Home $23/Hour

Work from home Full-time role

Remote reputed company Data Entry ( Work from home )

Work from home Full-time role

Associate Director, Business Development, US Southwestern Region (fully remote)

Work from home Full-time role

Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

Work from home Full-time role

Product Builder (Product Manager) - Inbound

Work from home Full-time role

reputed company and Wireless Engineer | Req#4343

Work from home Full-time role

Need Teacher - Grade 3 (Long-Term Substitute) in Osseo, MN

Work from home Full-time role

Billing Specialist - Remote

Work from home Full-time role

Principal Program Manager, Fulfilled by reputed company

Work from home Full-time role

Governance, Risk & Compliance Analyst

Work from home Full-time role

SR WEB APPLICATION DEV

Work from home Full-time role

Director, AI reputed company Deployed Engineer - Remote

Work from home Full-time role

Join reputed company Remote Careers as a Customer Service Representative

Work from home Full-time role

Business Developer, AP/Telangana

Work from home Full-time role