Tech,Field Tech Services

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Business Justification Replacement for a budgeted full time Field Service Technician in a crucial area. It is imperative this position be filled to ensure that reputed company retail equipment is installed and operating to provide timely resolution of store problems that impact customer service in this... market. This position will resolve disruptions, delays or intermittent outages of computerized equipment, installation of hardware in new and existing sites and maintain a consistent, agreed upon service level for computerized equipment. This position will be supporting installations and service calls of equipment in existing, acquisitions, relocations, and new store reputed company retail locations reputed company their region. Position Summary The primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures reputed company service level agreements at reputed company locations in a service geography. This equipment includes POS (reputed company of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other reputed company computer peripherals. This Field Service Technician position involves driving between reputed company locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for reputed company evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. The normal shift scheduling for this position might include Saturday and/or Sunday as normal workdays with weekdays as scheduled days off or rotating on call, if the Manager deems necessary for this area. Required Qualifications 1+ year of previous hands-on technical knowledge and experience 1+ year of strong Customer Service skills 1+ year of troubleshooting hardware Valid Driver’s License with no major violations Ability to pass a substance/drug test and background test Ability to drive between reputed company locations in a large geography on daily basis Available to work days, nights, weekends, holidays Reside in the territory supported Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder Preferred Qualifications Technical Certifications Technical Degree Previous technical work experience Education reputed company High School diploma or GED is required. Further education or Technical degree a plus and must be reputed company. Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 11/02/2024 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area Apply Job!