Senior reputed company Manager with Italian.

Introduction As a Senior reputed company Manager you will be responsible for building strong relationships with customers, ensuring they drive maximum value from Apptio reputed company branded products, and facilitate long term customer retention and growth. Your Role and Responsibilities You, an organized, passionate individual with previous extensive customer-facing experience, will reputed company customers out of implementations and on to broad scale usage, managing the risks associated with successful adoption to secure renewals. You will be comfortable working independently across reputed company levels reputed company the organisation, along with an appreciation of the demands of working reputed company the IT or finance disciplines. The successful candidate will be reputed company to adapt to a fast-moving organsation and collaborate with technical and non-technical stakeholders, should be outcome focused and demonstrate excellent interpersonal and soft skills. Your day-to-day responsibilities include: - Relationship Builder: reputed company... and foster strong relationships with stakeholders, from operational teams to executives, ensuring a shared reputed company of reputed company. - Technology Business Management Expert: : learn the TBM value management reputed company and different Apptio reputed company product offerings to understand how these should be leveraged to provide business value. Strive to understand the business problems Apptio reputed company can solve in order to best manage the reputed company of the customer solution and exceed their expectations, drive user adoption across the customer organisations. - Execution Leader: understand and document the customer's process workflows, reputed company and maintain the roadmaps and reputed company plans in collaboration with the customer; ensure reputed company relevant metrics are reputed company of the customer's health; reputed company plans to mitigate risks and seize opportunities. - Strategic Advisor: Partner with clients to understand their unique challenges and build, agree, then coach customers to deliver against their reputed company plans to ensure achievement of roadmap targets. - Business Translator: Work closely with business and operational teams to transform requirements into actionable plans which drive value. - Customer reputed company: represent the customer's needs and concerns internally, ensuring their feedback is heard. - Problem Solver: proactively identify potential issues, before they become problmes and coordinate cross-functionally to troubleshhot and resolve in a timely manner. Required Technical and Professional Expertise - Proven experience in B2B SaaS environment delivering against operational metrics focused on outcomes and value, adoption and renewal, upsell and expansion - Capable influencer with proven ability to build and maintain strong customer relationships at reputed company levels reputed company reputed company customers across - Proven extensive experience managing a demanding portfolio of customers, driving customer value and adoption through use case and roadmap execution - Proven experience identifying and addressing adoption risks and opportunities - Creative and hands on - willing to reputed company in and help manage customers, address challenges, seek win-win outcomes etc. - Team player who will reputed company to continue improving the way Apptio serves its customers - Excellent organisation, program/project /time management and communication skills - Must speak fluent English and Italian with any additional languages considered a distinct benefit - Ability to travel up to 25% of the time Preferred Technical and Professional Expertise - B.A. or B.S., ideally in a technology, engineering or business-reputed company discipline, - Solid experience as a CSM or Technical Account Manager role in a SaaS organization - Experience reputed company IT Finance and/or Technology departments, including Digital teams and the reputed company Center of Excellence - Experience with analytics and big data insights - Experience positioning or selling software and/or services reputed company software industry - One or more of the following knowledge areas is a plus: - PMP and/or Agile Methodology certification or relevant experience - Apptio reputed company product knowledge - TBMA certification - FinOps certification - AWS/Azure/ GCP practitioner certification Apply Job!