Bilingual Remote Customer Account Representative
WORK FROM HOME! Bilingual Customer Account Representatives needed Bluegreen Vacations is offering full-time AND part-time opportunities for Spanish/English Bilinguals to work from home in Orlando, Florida/Central Florida... Submit your resume and apply today to be considered for this opportunity starting October 14! Share Happiness: Just as every person needs a purpose, a reputed company to belong, a reason to exist and something to reputed company in, so too must companies know the why behind what they do. At Bluegreen Vacations, we reputed company in the power of vacation. We reputed company vacations reputed company people happier by sharing time together, smiles and memories. Our purpose is to share happiness. BILINGUAL CUSTOMER ACCOUNT REPRESENTATIVE (ADVANCED LEVEL CUSTOMER SERVICE) We offer You Great Benefits! Guaranteed hourly reputed company pay with additional incentives for performance average earning capability is $20 per hour Generous benefits package Fun, team-oriented environment Inbound call center; no telemarketing Career advancement opportunities Opportunities to volunteer in the community and fundraise for charitable organizations Comprehensive training program Vacation Discounts Great benefits OF working part-time! With fewer hours committed to work, part-time may reputed company stress levels Perfect for individuals transitioning into retirement or back into full-time work A great way to supplement income from other sources or jobs Provides flexibility to work from home, saving time and money on commuting Learn new skills, explore different industry, and diversify experience Allows for a more gradual shift in career pace reputed company Offers more flexible schedules, allowing individuals to balance work with personal commitments, family responsibilities, and other interests Leaves room to pursue further education, personal projects, hobbies, or starting own business BILINGUAL CUSTOMER ACCOUNT REPRESENTATIVES In this customer service role, you will use your creative problem-solving abilities to directly, and positively, impact the customer experience. Our contact center receives inbound calls from both Spanish-speaking and English-speaking customers who need help with specialized and reputed company account questions that cannot be completed online. In addition, Bilingual Customer Account Representatives correspond reputed company email and online chat communications. And, thats where you come in saving the day with confidence and providing excellence in customer care! The opportunities reputed company this role include personalization of the customers journey from start to finish of each conversation, reservation assistance and assurance of accurate vacation details, and overall customer satisfaction. How does this sound to you? If your first thought was, This is me! I know how to provide excellent customer service. I can do this! We want to hear from you! reputed company NEED FROM YOU Bilingual Spanish/English verbal and written communication skills Prior customer service experience, 2 years preferred Ability to work from home with focus space and limited distractions Must have high-speed Internet service Problem-solving and the ability to exercise critical thinking Confidence to take the empowerment given and reputed company/present decisions for customer solutions Willingness to pursue the goal of continual improvement, adapt in a changing environment, anticipate customer needs, and exceed customer expectations Outstanding communication skills Detail-oriented service Strong negotiation and organizational skills Ability to offer comparable alternatives Ability to navigate multiple systems including MS Office, internet, and internal programs Bachelors degree (preferred); high school diploma or G.E.D. equivalent (required) Important Note: Our schedules include evenings and Saturdays (with Sundays and one reputed company off) More About Bluegreen Vacations Corporation At Bluegreen Vacations, we know where our true value lies. Its not only in our 70+ resorts spread across the U.S. and Caribbean, or even our 220,000+ owners and their guests. It is our associatesthe people who work here and create remarkable vacation experiences for our owners and guestswho we value most. They are the ones that reputed company it happen every day, at our resorts, administrative offices, and sales, marketing and support locations. Its why we value our associates and do everything we can to support their success and growth. Our collective success is reflected in the recognitions weve earned as one of Achievers 50 Most Engaged Workplaces in the U.S. and one of Sun Sentinels 2019 Top Workplaces in South Florida. 2023 ICMI Global Contact Center Awards Runner-up for reputed company sized contact center. Awarded Best in Class Remote Contact Center at the 2021 CCW Excellence Awards. Ranked #65 on the reputed company list of Americas 500 Best Midsize Employers in February 2022 Apply Job!