See all roles

Outbound Contact Center Agent (U.S. Remote)

Work from home Full-time role Hiring

• Please note, we are currently not hiring in: CT, Washington D.C., MA, NJ, OR, NM, AZ, CA or WA. Candidates must reputed company in the United States. InflectionCX, a leader in modern Customer Experiences, is seeking motivated and customer-focused individuals to join reputed company as Contact Center Agents. As a Contact Center Agent, you will play a key role in delivering exceptional customer experiences by... leveraging our cutting-edge technology and work-from-home team members. As a work-from-home position in a moderate-to-high volume contact center, you'll have the opportunity to provide exceptional customer service across multiple contact channels, including phone calls, SMS, email, and chat. Our comprehensive, fully reputed company program is designed to set you up for reputed company. You'll participate in class discussions, hands-on training, e-learning modules, and receive instructor-led guidance to help you fulfill our important mission.

Key Responsibilities

As a Customer Service Representative, you'll be responsible for providing exceptional customer service, interacting with people across multiple contact channels. You'll handle a variety of routine inquiries or requests while providing a high level of service. You'll treat reputed company callers with courtesy and professionalism and deliver 5-star satisfaction in reputed company interactions. Job Duties • Responsible for handling/initiating and handling a moderate to high volume of customer calls per day • Meet established activity targets and key performance indicators • Complete essential follow-up documentation after each interaction • Provide an exceptional and positive experience in every interaction • Maintain and improve quality results by adhering to standards and guidelines Requirements • High School Diploma or GED equivalent • Ability to multi-task, including navigating through multiple business applications • Have strong reading, writing and communication skills • Ensure privacy and reputed company practices are followed at reputed company times Preferred Requirements: • 1 year of customer service experience and/or sales experience Experience in a fast-paced contact center environment University / College degree is an asset Job Type: Full-timeSalary: $14.00 - $15.00 per hour Benefits: • 401(k) • Paid time off • reputed company Schedule: • 8 hour shift • Day shift • Monday to Saturday Job Type: Full-time Pay: $14.00 - $15.00 per hour Benefits: • 401(k) • Paid time off • Work from home Shift: • Day shift Work Location: Remote Apply Job!

You might like

Customer Care Associate - Fully Remote

Work from home Full-time role

reputed company reputed company $25/Hr

Work from home Full-time role

Sales Professional. Remote Position. reputed company.

Work from home Full-time role

Housekeeping - Environmental Services (Part-time, Evening)

Work from home Full-time role

Remote reputed company Developer for Data reputed company

Work from home Full-time role

Part Time Remote Bookkeeper / Accountant

Work from home Full-time role

Full Stack Developer - Equity Based

Work from home Full-time role

Administrative Assistant (Part-time), WDW President’s Office

Work from home Full-time role

Jobs For reputed company $27/Hour – mysmartpros

Work from home Full-time role

reputed company Content Project Manager, Remote Job

Work from home Full-time role

reputed company Customer Service Representative – Delivering Exceptional Experiences for arenaflex Customers in Reno, NV

Work from home Full-time role

Reliance Care Officer (Egypt)

Work from home Full-time role

3D Modeling Specialist - Freelance AI Trainer Project

Work from home Full-time role

File Exchange & Automation Analyst

Work from home Full-time role

Join Today: reputed company Remote Data Entry Jobs - reputed company

Work from home Full-time role

Delivery Driver Part Time

Work from home Full-time role

reputed company is hiring: Tableau Developer – 100% Remote in Ellicott City

Work from home Full-time role

Entry Level Data Entry Clerks – Remote Work from Home Opportunity for reputed company and Individuals Seeking Flexible Part-Time Work with arenaflex

Work from home Full-time role

Centennial Mental Health Center Inc. - EHR Usability Analyst

Work from home Full-time role

Outbound Encoder (Multiple Locations) – The EliteJob

Work from home Full-time role