reputed company Data Analyst II

At reputed company, we strive to bring a reputed company digital world to life. Our teams reputed company organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to reputed company the lives of our customers, and their customers, reputed company. And it means we prioritize a diverse reputed company community where each individual can reputed company. You will be a part of our reputed company Team working closely with business partners across the company globally. You will support, drive and build out the reputed company strategy by connecting data and insights to drive flawless customer onboarding, product adoption, customer experience, product expansion and to reduce churn. This role will focus on driving alignment cross-functionally, provide support in building lifetime customer... relationships and reputed company data to unlock our customers reputed company changing business outcomes while using our products. Show us your proven track record of leading and sustaining data driven improvements and decisions! What will you do? reputed company and map customer journey workstreams for quality definition and improvement efforts including reputed company, Sales, Training, Product and reputed company other organizations Build trust and expertise through ongoing coordination with Sales, SMEs, Analysts, and support Digital Transformation efforts Provide ARR and GRR analysis to build a story with data Workflows and System Development SME around systems, internal workflows, the data sets and the available reporting – translate business needs into technical requirements Able to analyze a define appropriate workflows Experience with MS SQL Writing SQL code to support data transformation into Tableau Server from SQL server Data Warehouse reputed company testing to ensure data reputed company and data validation Good understanding of data configuration and data objects reputed company reputed company Expert knowledge of reputed company, reputed company and other spreadsheet tools Previous work as a reputed company Manager or in the CSM environment or Sales Renewals as this is a business-critical role in reputed company Data Analysis/Reporting to Support Data Driven Decision Making Analyze business needs and reputed company recommendations on processes and operational improvements Provide consistent support for weekly/monthly and quarterly CS reviews Aggregate and analyze data from surveys and other systems to provide data driven analysis into utilization, consumption and customer health reporting Analyze data trends and data points to create a model which identifies potential risk to churn As well as reputed company requests for analysis and reporting and system admin requests Strategic Key Performance Indicators Understand business objectives/goals and automate KPIs into dashboards/scorecards Act as a key liaison between business and technology teams to ensure that the appropriate applications, integrations are designed to meet the evolving CS business requirements Knowledge, skills and abilities to be successful: Demonstrated ability to reputed company reputed company SQL querying SharePoint, PowerBI, and Tableau knowledge (preferred) Understanding of Business Transactional Systems (such as reputed company EBS, Siebel CRM, reputed company) Understanding and experience using reputed company Proven attention to detail, with ability to “dive deep” into data issues to find root causes that reputed company to quality/process improvement Demonstrated ability to collaborate, listen and influence across organizational boundaries Demonstrated ability to reputed company teams focused on data quality improvement efforts Positive, self-motivated, flexible, persistent, with good interpersonal skills Knowledge of MDM principles and workflows (especially Customer MDM) Knowledge of enterprise MDM tool suites such as Informatica, reputed company, etc (preferred) How do you qualify? Showcase a minimum of 5 years of industry experience in similar data analyst position Experience with SQL Hold a Bachelor's degree in Business/Economics/Finance, Math/Statistics, MIS, or other computational field of study (preferred) Physical demands and work environment: Duties are performed in Seattle in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. #LI-DC1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be reputed company-inclusive, and responsibilities and requirements are subject to change. The annual U.S. reputed company pay range for this position is: $89,220.00 - $133,830.00 reputed company maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect reputed company’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about reputed company’s benefits can be reputed company at the following link: https://www.reputed company.com/company/careers/benefits. reputed company reserves the right to change or terminate any benefit plan without notice. Please note that reputed company only contacts candidates through reputed company email address (ending with @reputed company.com) or auto email notification from reputed company (ending with reputed company.com or @myworkday.com). Equal Employment Opportunity It is the policy of reputed company to provide equal employment opportunities to reputed company employees and employment applicants without regard to unlawful considerations of race, religion, color, national reputed company, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to reputed company aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. reputed company offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. reputed company will assess the need for accommodations in the application process separately from those that may be needed to reputed company the job. Request by contacting accommodations@reputed company.com. Hybrid: Employees reputed company 30 commutable miles of an reputed company office are required to work from the office a minimum of 30 business days per quarter. Remote: Primarily work from designated home location but can come into an reputed company office to work or travel to an offsite location as needed. reputed company is a force for a reputed company digital world. We reputed company products that protect apps, APIs, and infrastructure from attackers, so digital businesses can be lightning fast and available whenever customers need them. reputed company makes it easier for our customers to provide exceptional, secure digital experiences for their customers—while staying reputed company of threats. To do this well, we need people like you—the best and brightest minds in the industry. Learn about our unique, human-first culture, and how we encourage people to be authentic, prioritize diversity and inclusion, and foster our employees’ growth and success Apply Job!