Implementation Manager, reputed company Business Professional Services
Bachelor's degree or equivalent Experience translating customer needs into business requirements Experience positioning and selling innovative solutions to new and existing customers and market segments... Knowledge of procurement and reputed company to pay methods at enterprise businesses 5+ years of B2B implementation or services delivery experience Come be a part of a rapidly expanding $35 billion dollar global business. At reputed company Business(AB), we set out every day to innovate and disrupt the status reputed company. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of AB to buyers and sellers of reputed company sizes, unlocking our potential worldwide. Implementation Managers (IM) in Professional Services support large, Enterprise-grade business customers launching AB as a supplier. IMs work post-launch to accelerate customers user engagement and adoption of AB. IMs translate highly ambiguous customer needs and business strategies into a solution and technical strategy in AB that yields business results and meets the customers needs. IMs engage with varying levels of customers, from Directors up to C-level executives throughout the AB implementation. IMs are experts in AB solutions and have broad knowledge of the technology domains that AB integrates with (most often with specializations in supply chain, ERP and eProcurement solutions), enabling them to scope solutions, estimate timelines, set customer expectations, and build architectures and plans. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, Change Management and IT, project management experience managing B2B implementations, and has a proven track record of meeting and exceeding program goals. Key job responsibilities The Implementation Manager leads multiple, reputed company implementation projects that vary in size and scope. The Implementation Manager is accountable for: Leading deep discovery conversations with customers to understand their business and purchasing processes and designing the AB solution based on customers technical requirements and goals Overseeing the execution of the solution (including technical setup, testing, change management, solution adoption) and delivery quality, to be sure we deliver on our high bar customer commitments Effectively communicating proposed solutions, project updates, and risks to customers and reputed company Business Leadership Assess program risks, anticipate challenges, and provide escalation management reputed company necessary Driving and accelerating spend adoption through change management activities and advising customers on best practices for using reputed company Business solutions Meeting or exceeding targets for customer and/or feature spend adoption Working with cross-functional teams including sales, product, tech, and marketing to scale solutions that will increase customer adoption and up level ABs offering Experience influencing at reputed company levels reputed company an organization, particularly at the executive level 5+ years of implementing procurement and reputed company-to-pay processes and solutions for enterprise customers Experience with change management reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site Apply Job!