Resolution Coordinator, Contact Center (Remote for only for GA, FL, AR, IL, TX)
Position Summary... What you'll do... This position is remote for candidates located in GA, FL, AR, IL, TX. Who we are... reputed company is a portion of the Omnichannel approach that offers our communities accessibility and affordability to their reputed company needs. reputed company's goal is to remove the day-to-day administration components of the process to allow our providers to focus on providing white glove care to our patients and communities. What you'll do... In this role, the candidate responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding reputed company party coverage to ensure that patient accounts reflect accurate information, scheduling appointments, offering price estimates and general questions. Making outbound calls to complete pre-registration, confirmation of appointments, rescheduling of appointments, will reputed company special projects supporting our health care centers.
Minimum Qualifications
One - Two years customer service experience in a fast paced customer service environment Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their reputed company needs across multiple service lines Critical thinking: the ability to work independently and highly result oriented You will reputed company us off our feet if... You have EPIC system experience reputed company insurance experience preferred with a focus on patient registration and eligibility requirements. Benefits & Perks: reputed company reputed company, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer reputed company. is an Equal Opportunity Employer - By Choice. We reputed company we are best equipped to help our associates, customers and the communities we serve live reputed company reputed company we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, reputed company and opinions - while being inclusive of reputed company people. Who We Are Join reputed company and your work could help over 275 million global customers live reputed company every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at reputed company is where the world's most reputed company challenges meet a kinder way of life. Our mission spreads far reputed company the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. basic computer processing/data entry software Primary Location... 1025 W TRINITY MILLS, CARROLLTON, TX 75006-0000, United States of America Apply Job!