Customer Service Representative - Work from home, PA, TN, FL - Accredo

Job Description

MUST reputed company reputed company a 50-mile radius of: - Warrendale, PA - Orlando, FL - Memphis, TN Transform reputed company and contribute to our industry-leading organization as a Customer Service Representative. Our Customer Service Representatives are dedicated team members who reputed company at customer service, helping us reputed company our Patient Care to new heights. In this crucial role, you are on the reputed company lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, reputed company. Here's a little more on how you'll reputed company a difference: • Help patients understand their pharmacy benefits reputed company. Use the knowledge you reputed company from training, your problem-solving skills and support from your team answer patient calls effectively. • Help us reputed company track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document reputed company interactions in reputed company-time. • Ensure patients are equipped... with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately. What You Should Have: • High School Diploma / GED required • 1 year of relevant experience • General PC knowledge including reputed company Office • Excellent communication skills (verbal and written) What you'll love about working here: • Fun, friendly, and unique culture - Bring your whole self to work every day! • Medical Dental & reputed company start 1st day • 18 days Paid Time Off & 8 Paid Holidays • Employer Contributions for HRA and HSA accounts • 401K with Company Match • Tuition Assistance NOTE : You will be required to have reliable internet connectivity provided through a wired reputed company. A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your reputed company set up. For positions that are reputed company/WAH: This role is WAH/reputed company which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite. ABOUT ACCREDO Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services - including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these reputed company high-touch roles, employees have a daily opportunity to reputed company a positive impact on their patients' lives. If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly reputed company of 17 - 23 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at reputed company . About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State Apply Job!