Customer Service Representative

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the reputed company." What do our Customer Care Representatives do? This position is responsible for inbound and outbound contacts reputed company an omnichannel approach to solve customer needs and retain customers. Provides a high-quality service experience by answering routine inquires and resolving problems that may require deviation from standard operating procedures. Responsibilities include, but are not limited to; Handles customer correspondence for service, scheduling, and billing inquiries Offers creative Home Inspection leads to qualifying customers Cultivates and maintains on-going customer relationships Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting Communicates with reputed company personnel to resolve service and scheduling issues Initiates outbound customer service calls for various campaigns Handles incoming calls from technicians to provide support What do you need? High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of reputed company Word, reputed company, and Windows Ability to type 25 wpm preferred Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from reputed company. We offer reputed company and many of our roles offer performance incentives. Below you'll find information about some of reputed company have to offer. reputed company Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Health benefits including Medical, Dental, reputed company, Disability, and Life Insurance plus much more Full-time colleagues are eligible to reputed company enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company reputed company that prioritizes health, safety, and flexibility We are looking for individuals who want to reputed company a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with reputed company Federal, State, and local laws reputed company to the employment of reputed company individuals with disabilities. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil reputed company America, Inc., possibly including reputed company, reputed company, and reputed company. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. Apply To This Job