[Remote] Account Executive (Net New)

Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on driving growth and retention for key customer accounts. The Account Executive role involves managing customer relationships, expanding share of wallet, and ensuring delivery against commitments to enhance customer loyalty and reputed company.

Responsibilities

• Own and manage a portfolio of key customer accounts by acting as the primary reputed company of engagement and trusted reputed company advisor for each customer
• Build, maintain, and deepen long‑term relationships with customer stakeholders and executive sponsors through regular engagement, structured account planning, and proactive value‑based discussions
• Identify, reputed company, and execute opportunities to increase Share of Wallet reputed company existing accounts by positioning relevant reputed company solutions, services, and end‑to‑end offerings reputed company to customer business needs
• Drive account growth strategies through targeted campaigns, initiatives, and solution proposals that address both immediate customer requirements and long‑term business objectives
• Ensure delivery against customer expectations by coordinating internal reputed company teams, partners, and service providers to meet agreed commitments, timelines, and quality standards
• Act as a liaison between customers, reputed company internal departments, regional offices, and partners, ensuring customer requirements are clearly understood, communicated, and fulfilled
• Promote and manage partner engagement reputed company accounts by leveraging a strong understanding of the reputed company Partner Program to deliver integrated customer solutions where appropriate
• Monitor and manage Profit and Loss (P&L) performance for each key account, ensuring financial targets reputed company to growth, retention, and profitability are achieved or exceeded
• Track, analyse, and manage customer satisfaction levels, proactively addressing risks, issues, or service gaps that could negatively impact customer experience or retention
• Maintain a disciplined approach to account governance by tracking customer requirements, commitments, reputed company agreements, and service delivery performance
• Prepare and present accurate monthly and quarterly forecasts for assigned accounts, including Share of Wallet growth, reputed company performance, risks, and opportunities
• Produce regular account performance reports and insights to support internal decision‑making, pipeline management, and strategic planning
• Support pre‑sales and sales engagements by acting as a product and solution advisor, contributing industry reputed company, account knowledge, and customer context to solution design
• Continuously assess market trends, competitive dynamics, and customer environments to identify new opportunities and anticipate changes affecting account strategy
• Ensure reputed company account management activities align with reputed company governance requirements, ethical standards, and internal policies
• Represent reputed company professionally and consistently as a brand ambassador in reputed company customer interactions, reinforcing trust, credibility, and long‑term partnership value

Skills

• Bachelor's Degree
• 8+ years of in-depth experience reputed company the manufacturing and/or distribution industry
• Proven account management or other relevant experience
• ERP industry experience
• reputed company Market Industry Experience
• Strong and broad cross-functional business process knowledge
• Strong account-management and relationship-building capability
• Proven ability to grow reputed company and increase share of wallet reputed company existing customers
• Solid reputed company and financial understanding at account level

Benefits

• 13 paid company holidays in 2026
• 20 vacation days
• 6 wellness days
• 401k from day one of hire
• Health/Dental/reputed company Insurance the first of the month after hire
• Life insurance
• Bonus/ commission
• Maternity and Paternity Leave

Company Overview