[Remote] Senior Manager - Reliability Engineering (Member Experience)

Note: The job is a remote job and is open to candidates in USA. Netflix is a leading entertainment company committed to pushing the boundaries of storytelling through technology. They are seeking a Senior Manager of Site Reliability Engineering to lead the SRE team and establish reliability standards across the engineering organization, while collaborating with various teams to enhance system reliability.

Responsibilities

• Build and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teams
• Establish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountability
• Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and translate technical reliability data into actionable business risk for executives

Skills

• 12+ years in software/infrastructure, with 5+ years in senior SRE leadership
• Deep fluency in cloud-native scale (AWS/GCP, Containers, Service Mesh) and modern observability (Metrics, Tracing, Logging)
• Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandate
• Ability to navigate the 'human-machine' boundary of automation and clearly articulate technical trade-offs to non-technical stakeholders
• Experience in streaming media, ad-tech, or high-scale gaming backends
• Hands-on design of LLM-based autonomous agents in production
• Familiarity with Netflix's OSS ecosystem (Spinnaker, Atlas, Mantis) or Chaos Monkey
• Demonstrated experience improving SRE AI fluency

Benefits

• Health Plans
• Mental Health support
• A 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
• Full-time salaried employees are immediately entitled to flexible time off

Company Overview

Company H1B Sponsorship