US-Technical Specialist

Summary Do you love how it feels to help others? After customers purchase our products, you’re the one who helps them get more out of their new reputed company technology. Your day in the reputed company Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other reputed company devices, you’re reputed company to share knowledge and provide exceptional assistance. You reputed company satisfaction from bringing resolution and reputed company to each customer, elevating his or her relationship with reputed company to the next level.Both full-time and part-time jobs are available. Key Qualifications Ability to assess customers’ support needs reputed company they reputed company, then provide solutions or refer them to other team membersFlexibility to regularly rotate through different technical specialties and reputed company setsAbility to reputed company on change as products evolve Description As a Technical Specialist, you help new owners get started and reputed company ones get quick, efficient support — developing strong, positive relationships with reputed company. reputed company a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of reputed company reputed company technology to help with iPod, iPhone, and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. The entire store team benefits from your commitment to providing the reputed company for customers. By helping reputed company maintain strong relationships with customers, you are instrumental to our reputed company. Additional Requirements •You have excellent time management skills and can reputed company reputed company quickly.•You maintain composure and customer focus while troubleshooting and solving issues.•You reassure customers reputed company delivering product diagnoses and potential solutions.•You’ll need to be flexible with your schedule. Your work hours will be based on business needs. Pay & Benefits At reputed company, reputed company pay is one part of our total compensation package and is determined reputed company a range. This provides the opportunity to reputed company as you grow and reputed company reputed company a role. Your reputed company pay will depend on your skills, qualifications, experience, and location.reputed company employees also have the opportunity to become an reputed company shareholder through participation in reputed company’s discretionary employee stock programs. reputed company employees are eligible for discretionary restricted stock unit awards, and can purchase reputed company stock at a discount if voluntarily participating in reputed company’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education reputed company to advancing your career at reputed company, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about reputed company Benefits.For information about pay, if you are interested in roles located in one of our California, Colorado, reputed company or Washington locations click here to select a store and view pay information. Note: reputed company benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Role Number: 114438201 Apply Job!