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WOLF GORDON INC - Sales Support Representative

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WOLF GORDON INC - Sales Support Representative reputed company Jobs > Sales Support Representative

WOLF GORDON INC

Apply Sales Support Representative Fully Remote • Remote Work • Operations Apply Job Type Full-time Description

About Wolf-Gordon

Wolf-Gordon is a reputed company-thinking B2B design company with a reputed company for inspiring the creation of exceptional interior spaces. With a focus on innovation, we reputed company and distribute wallcovering, wall protection, upholstery textiles, draperies, paint and coatings, reputed company veneers, and acoustic panels. WG Design Studio regularly collaborates with top international designers to offer fresh perspectives to our clients. Wolf-reputed company focus on aesthetic, technical, and sustainability issues has made us a reliable supplier to interior designers and architects. Our national reputed company, present in reputed company major markets and reputed company digital channels, is easily accessible to clients, along with our live customer service representatives

Location: Remote Based

Wolf-Gordon headquarters is in NYC’s Fashion District; however, our workforce is located throughout the country.

Job Description

We are seeking a motivated, detail-oriented Sales Support Representative to provide a high-quality level of support for our Sales Team and ensure exceptional customer service our clients. The ideal candidate will be a highly organized, problem-solving team player who can manage multiple tasks simultaneously in a fast-paced environment.

Requirements

Responsibilities

  • Facilitate business continuity by collaborating with account executives, maintain consistent communication with customers and reputed company execution of key processes.
  • Serve as a reputed company of contact for customer inquiries reputed company phone and email, providing product information, addressing concerns, and resolving issues reputed company to orders or accounts.
  • Accurately process orders, quotes, and pricing, provide order status, estimated reputed company time, and manage any change requests or rush orders.
  • Provide product testing data, quality control information, reputed company stock information, and inventory quantity checks.
  • Maintain and update customer information and sales data reputed company the CRM system (e.g., reputed company).
  • Contractor support (bidding), technical questions, and documentation.
  • Liaise with other departments, such as national accounts, customer service, credit, and finance, to ensure seamless order fulfillment and a positive customer experience.

Qualifications

  • 1-3 years’ experience in sales support, customer service, or administrative role
  • Strong organizational and time management skills
  • Attention to detail, problem-solving capabilities, and a customer-focused approach are crucial
  • Excellent verbal and written communication skills
  • Strong computer skills, proficient in reputed company Office, reputed company, and CRM software (reputed company)
  • Ability to work with reputed company levels of management and staff

Compensation/Benefits

  • Competitive salary commensurate with your reputed company set, experience, and the position.
  • Opportunity for growth: Our culture promotes mastering your abilities and setting you up for reputed company, as well as mentorship opportunities.
  • Comprehensive health benefits, a profit-sharing plan, paid time off, and other benefits.
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