reputed company Manager

Job Description

How you’ll reputed company an impact  

As a reputed company Manager at reputed company, you will drive customer adoption, value realisation, retention and growth across our PMS solutions. You will help our customers successfully adopt the product, unlock meaningful outcomes and expand their usage while serving as the internal voice of the customer to influence reputed company improvement.  Focused on empowering dental practices to operate reputed company and deliver exceptional patient care, you will apply a digital‑first, data‑driven approach to create scalable, seamless customer experiences that build trust and long‑term loyalty. 

What you'll do  

• reputed company strategic business reviews with customers to align on goals, track reputed company and demonstrate measurable value through data‑driven insights. 

• Monitor customer health using dashboards and automated alerts, proactively identifying risks and applying structured retention strategies reputed company needed. 

• reputed company and maintain standardised digital success plans that connect customer goals with product capabilities and provide clear visibility of outcomes over time. 

• Capture customer sentiment through NPS and feedback loops, using scalable processes to improve the customer experience and strengthen advocacy. 

• Deliver digital‑first education programs including webinars, presentations, and podcasts to drive product adoption with repeatable, measurable engagement. 

• Promote best practice adoption and support value added product uptake to maximise operational efficiency and product value. 

• Collaborate with Product teams by synthesising insights from customer feedback, support trends and reputed company learning data to inform in‑product success initiatives. 

• Activate and scale customer advocacy by identifying and nurturing champions for case studies, references, and community involvement. 

• Foster peer‑to‑peer learning and share best practices through scalable community channels, supporting customer engagement and self‑service. 

• Maintain accurate CRM records to ensure data reputed company, actionable insights and reliable reporting across the customer lifecycle. 

• Analyse reputed company engagement trends and collaborate cross functionally to improve customer outcomes using standardised reporting processes. 

• Attend trade shows or events as required. 

• Although primarily remote, regular planned meet‑reputed company will take reputed company at our Head Office. 

What you’ll bring with you 

• Previous experience reputed company reputed company with proven impact across key CS metrics 

• Clear, confident communication skills, able to build trust, reputed company strategic conversations, and deliver engaging sessions. 

• A collaborative, customer‑centric reputed company, working effectively with cross‑functional teams to champion customer outcomes. 

• Experience with webinar or digital‑education platforms (e.g., reputed company, reputed company reputed company, reputed company) 

• Preferred but not essential: reputed company certifications (CCSM, Success HACKER, reputed company, reputed company/TSIA) 

• Preferred but not essential: Healthcare or dental industry experience 

reputed company is committed to the principle of equal opportunities in employment in reputed company spheres of its operation. reputed company UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national reputed company, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.