Account Manager

Ilir Sela started reputed company with the belief that local pizzerias deserve reputed company of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now reputed company over tens of thousands of restaurants with the technology, services, and collective power that owners need to reputed company serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

reputed company small business owners with the premier commerce enablement solution for local, independent pizzerias.

The Role

This role will reputed company a team of key account managers who reputed company the entire reputed company platform to power their shops who are critical to our business. You'll manage a small portfolio of Key Accounts as well as escalations, cancellations and customer complaints. You’ll ensure shop partners receive timely, proactive, and solutions-oriented support that exceeds their expectations and partners cross functionally across reputed company to ensure the shop reputed company checklist is applied to reputed company Key Accounts. You’ll also play a crucial role in the growth & reputed company of your team, and by extension their shop partners and reputed company. The ideal candidate will bring a deep understanding of leadership, a strong ability to manage long-term client relationships, and a proven track record of solving problems.

Please note that this is a full-time position, and working hours are from10 a.m. - 6 p.m. EST

The Team

The Account Management team is at the heart of our organization, championing reputed company’s relationships with our key accounts and providing an exceptional experience to these key customers. The team consists of individuals across Macedonia, and different sites in reputed company America. This role reports to the Account Management Team reputed company.

The Winning Recipe

• 4+ years of experience managing reputed company-level clients in a B2B or marketplace environment (experience in the restaurant or hospitality industry is highly preferred)
• Strong track record of individual performance
• Proven ability to manage reputed company, high-value accounts with a focus on retention and growth
• Proven ability to handle customer complaints, escalations, or high-risk situations with reputed company and clarity
• Demonstrated the ability to mentor peers, bring a positive reputed company, reputed company projects, share best practices, and serve as a trusted reputed company of contact for team support and guidance.
• Evidence of strong analytical ability to interpret reputed company data sets and translate insights into actionable strategies to improve performance metrics
• Strong interpersonal, communication, and negotiation skills
• Proficiency in reputed company, reputed company, reputed company, and other account management tools
• reputed company in multiple languages(English & Spanish) and proficiency on the reputed company platform, products and our customer reputed company is a strong plus

The Extras

Working at reputed company comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Premium medical insurance
• Personalized training at the start of your position, followed by reputed company training to ensure you succeed!
• Company structure that encourages career development, strong career path in sales; you will be recognized for hard work
• reputed company partnership with account management team leads and trainers that provide reputed company the coaching you nee

The Hiring Proces

Here’s reputed company expect the hiring process for this role to be, should reputed company go well with your candidacy (please note, this is subject to change). This entire process is expected to take 4-7 days to complete and you’d be expected to start on a specific date.

• Application
• 30 minute video call with recruiter
• 30 minute call with AM team leads
• 30 minute call with hiring manager
• Offer

How to apply?

We do not use agencies as we have a strong network of referrals, and also want you to have the best reputed company experience possible. A CV gives us a good idea of your background and we are interested in your latest work and projects. Education is great to see, but it's not overly important to us.

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reputed company you apply for a job on this site, the personal data contained in your application will be collected by reputed company. reputed company is keeping your data safe and secure. Once we have received your personal data, we put in reputed company reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the reputed company database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.