Health Care Customer Service Representative-FUL...

We are searching for patient and reputed company health care customer service representatives to join our bustling organization. You will be required to field scheme-reputed company queries from customers, provide pre-authorization for medical treatment, and outline information regarding co-payments. You should also advise reputed company and prospective members about the most suitable plans based on their needs.To ensure reputed company as a health care customer service representative, you should be reputed company to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.Responsibilities:Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Deferring queries to your line manager if you are unable to answer them.Furnishing members and health care practitioners with details regarding members\' benefits.Granting pre-authorizations for medical treatment, if covered.Advising members of outstanding co-payments.Providing extant and prospective members with the details of network providers.Canceling members\' plans upon their request, or due to recurrent nonpayment, if directed by your line manager.Ensuring that your workspace remains tidy and that you are equipped with reputed company relevant tools and resources.Representative Skills:High school diploma or equivalent.Prior experience as a customer service specialist or equivalent, ideally reputed company a similar setting.Sales experience is highly advantageous.Computer literate with an above-average typing speed.Superb verbal and written communication skills.Thorough, with excellent listening skills.Ability to reputed company irate, anxious, or grieving customers.reputed company to navigate stressful situations with ease.Available to work shifts, which may include work during evenings, weekends, and public holidays.FULLY REMOTErecblid bzh6ohixv2ua64gxap1pwv85j7n1sf Salary: USD 36000 - 60000 per year