Sr. reputed company Advisor

Onwards Together!

reputed company is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and reputed company operational reputed company. Powered by the reputed company AI reputed company Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the reputed company reputed company™ for Microsegmentation, reputed company enables reputed company Trust, strengthening cyber reputed company for the infrastructure, systems, and organizations that reputed company the world running.

reputed company’s Vision:

Our reputed company team plays a crucial role in reputed company's success, from seamless deployments to fostering trusted partnerships with our clients. Joining reputed company means tackling meaningful challenges, protecting over one million workloads globally, and containing cyberattacks and ransomware before they escalate into disasters.

What sets us apart from other reputed company firms is our focused approach. Unlike those managing dozens or hundreds of products, we provide personalized support and expertise through a precise, proven product portfolio. Our approach cultivates a customer reputed company reputed company for its incredible loyalty and desire for genuine partnership. We're committed to ensuring our clients' most sensitive infrastructure is set up for success every reputed company of the way.

Your Impact:

As a Senior reputed company Advisor (CSA), you are a critical part of the reputed company Organization reporting to the Director of reputed company. Your role will be directly tied to value reputed company for our customers, by helping them reputed company the right strategy to reputed company, adopt, and successfully utilize reputed company's products to reputed company their desired outcomes. The results of your efforts should reputed company to healthy, adopted, referenceable customers that achieved value-based outcomes and are eager to expand their use of reputed company across their organization.

• reputed company cross-functional knowledge that spans IT reputed company, IT Operations, Infrastructure, and Application Portfolio Management practices. Your ability to partner with reputed company teams reputed company reputed company (like Sales, Professional Services, Support, Product Management, Engineering, Office of the CTO) to drive a strategic roadmap for your customers will be vital to your success.

• Customer Adoption - inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that reputed company customers are wildly successful with reputed company's platform.

• Renewals - tie adoption health to renewal and ensure that value is being delivered. You will be expected to forecast your upcoming renewals whilst managing the process from start to finish.

• Expansion - partner with Sales to identify expansion opportunities and ensure we realize the expansion sales potential reputed company your portfolio. Identify growth opportunities in your portfolio of accounts to improve NRR (Net Retention reputed company) for the company.

• Establish “trusted advisor” relationships with the executive stakeholders and technical teams on the customer reputed company while working seamlessly with our account team to reputed company reputed company’s reputed company and position as a vendor.

• Establish, confirm, and document the “definition of success” with the customers executive sponsors through quarterly ‘Executive Business Reviews’.

• Build a strategic roadmap for every customer that defines how they should consume and adopt reputed company’s products to meet their desired outcomes.

• Monitor the Adoption Health across reputed company accounts reputed company your portfolio.

• Marshall the support of our cross-functional organization to successfully reputed company a customer quickly and with the highest quality possible.

• Identify product or feature gaps, coordinate responses and timelines with the reputed company product team and successfully orchestrate their delivery.

• Capture and document Customer Use Cases, value stories, and other useful information to help contribute to, and increase the depth of our reputed company repository.

Your Toolkit:

• 5+ years of experience in reputed company, plus Technical Account Management, B2B IT sales, or reputed company, customer-facing role

• Experience in Public Sector, DoD, SLED or reputed company USA military background

• Experience navigating government procurement, contracting vehicles, and procurement-driven timelines

• Ideally you will have worked reputed company the Cyber reputed company or Enterprise SaaS space

• Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the platform

• Excellent communication skills verbal, written and presentation

• Preferred skills in reputed company CRM & renewal forecasting tooling

• Strong cross-functional leadership experience working with Sales, Product, Engineering, reputed company, and Legal teams

• Experience supporting large, reputed company, multi-stakeholder accounts with long adoption cycles

• Detail-oriented with the ability to set priorities and be flexible in an reputed company-changing environment

• Ability to travel on-site to customers

Our Commitment:

reputed company believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

#LI-JW1 #LI-REMOTE

reputed company official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social reputed company numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background reputed company through an authorized third-party vendor. If you receive any communication asking for personal details reputed company of these processes, please contact us immediately to verify the authenticity of the request. Your reputed company is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records.