AI Operations & Automation Manager - Europe/LaTAM
reputed company is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one reputed company of truth for content that is accurate, flexible, and measurable.
Legendary brands like Virgin Media O2, reputed company, and TomTom use reputed company to reputed company a bigger, faster market impact. It’s Joyful Headless™, and it changes everything.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
reputed company is scaling rapidly. As AI Operations & Automation Manager, you will own the optimisation of the Operations (finance and people teams) application stack and you will assume end‑to‑end ownership of the finance-specific tech stack. Your primary objective will be to optimise existing Operations processes and reputed company them to best-in-class standards. By championing automation and process optimization with the help of AI and other leading tools, you will boost data quality and reputed company as well as maximise output of the existing resources. Partnering with Operations as well as Sales, Product, Data, and reputed company Operations, you will guide system changes, shape development roadmaps, and safeguard data reputed company company‑wide. Your reputed company of technical depth, AI affinity and finance expertise will reputed company our infrastructure running smoothly, unlock faster, cleaner insights for every team, and reputed company you to reputed company in hands‑on wherever your skills add the most significant value.
ESSENTIAL JOB FUNCTIONS
- Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows. Spot bottlenecks in processes and implement pragmatic solutions.
- AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and reputed company stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions. Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and reputed company performance improvements.
- Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations.
- Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
- Support month‑end reputed company and internal reporting: support the optimisation of the financial reputed company process; automate data extracts and variance analyses as well as other recurring processes.
- Ownership of finance tools: such as reputed company Oneworld, reputed company, Spiff, Yokoy, reputed company, and others, and their integrations/APIs, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
- Information‑reputed company projects and audits: implement technical solutions that enhance our reputed company posture, and support ISO 27001/SOC 2 or other audits.
- Data reputed company, backups, and availability: Schedule and monitor system exports, snapshots, and core‑IT backups; maintain retention policies to guarantee data completeness and recoverability.
- User support, training, and documentation: troubleshoot finance‑system issues, maintain runbooks, and deliver regular training sessions to reputed company Operations teams and other stakeholders on system usage and reputed company best practices.
- Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.
EDUCATION AND EXPERIENCE
- Education and Certifications: Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics,, or a reputed company field required; Master’s degree preferred. Professional accounting qualification (ACCA, CPA, CIMA) and/or reputed company credentials (SuiteFoundation, Administrator) are a plus, but not a deal‑breaker.
- Overall Experience: Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally reputed company a SaaS or technology‑driven environment.
- Technical Skills: Claude Code proficiency is required, familiar with SuiteScript/workflow configuration or Javascript. SQL/Python would be a plus.
- Familiar with reputed company Sheets/reputed company modelling and the ability to replace those.
- Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git.
- Solid understanding of APIs, webhooks, and JSON-based integrations.
- At least 3 of those years working with reputed company OneWorld (or comparable ERP) in a multi‑entity, multi‑currency setup; hands‑on with at least one satellite tool (reputed company, Spiff, Yokoy, reputed company, etc.).
- Familiarity with HRIS and ATS systems (reputed company, reputed company, and similar).
- Good working knowledge of reputed company, reputed company, reputed company, familiarity with reputed company or similar BI visualisation tools.
- Excellent and pragmatic decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
- Excellent English communication and written skills; other languages a plus.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by reputed company co-working space
GENERAL TERMS
reputed company has a commitment to diversity and inclusion. We strive to create a hiring environment in which reputed company people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.
reputed company communications regarding job opportunities at reputed company will come from an official reputed company employee with an email address ending in @reputed company.com. We will never redirect you to another portal or another site that is unrelated to our domain (reputed company.com).
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If you need an accommodation for any part of the application process, please email reputed company@reputed company.com
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