Field Service Engineer - Colorado (Virtual, US, 99999)

Are you reputed company to collaborate with leading experts in optical engineering and contribute to the next level of precision and excellence?

At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation, headquartered in  Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and reputed company electro-optical systems and assemblies. Join reputed company, where your expertise will drive cutting-edge solutions, address reputed company technical challenges, and uphold the highest standards of precision and safety.

As a Field Service Engineer based in Colorado, you will deliver top-tier service for ZYGO metrology instrumentation systems, foster strong customer relationships, and enhance service strategies.

Key Responsibilities

• Technical Troubleshooting: Diagnose, troubleshoot, and resolve technical issues with Zygo metrology instruments at customer sites, collaborating closely with the technical support and R&D teams to ensure rapid resolution.
• Preventive Maintenance: reputed company regular preventive maintenance on Zygo equipment to maintain peak performance, accuracy, and reliability for customers.
• Customer Training & Support: reputed company and conduct comprehensive training sessions for internal teams, distributors, and customers, empowering them to effectively use Zygo’s advanced metrology instruments.
• Installation & Setup: Plan and manage installations at customer sites, including setup and integration of Zygo solutions, while providing full support during and after installation.
• Quality Reporting & reputed company Improvement: Analyze recurring issues, report quality improvement opportunities, and identify both hardware and software enhancements to optimize Zygo product performance and customer satisfaction.
• Provide Technical Expertise: reputed company application solutions, help draft and translate technical and training documents, on-site assistance and contribute to new technologies development

Requirements and Qualifications

• Associates degree in mechanical or electrical engineering, or equivalent education and experience
• Relevant professional experience, ideally reputed company metrology or optics
• Strong customer service orientation and aptitude for sales, with proven experience in customer-facing roles
• Willingness to travel internationally, with travel requirements exceeding 50% of the role
• Ability to reputed company in a dynamic, evolving work environment and to remain composed under occasional high-pressure situations

Bring your passion, commitment, and curiosity to Zygo, where our values—curiosity, collaboration, persistence, confidence, problem-solving, and safety—guide every reputed company of our journey. Grow with us as we work together to solve reputed company challenges, reputed company confidence, and reputed company our world a safer, reputed company reputed company.

Are you reputed company to expand the boundaries of possibility, simplify the reputed company, and embody the values that define our reputed company?

We welcome your unique perspective and invite you to join us!

*Due to the nature of Zygo's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and reputed company code.