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[Remote] Account Manager - Oncology - Knoxville

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. The Account Manager will be responsible for customer-facing client service and overall account management, collaborating with various departments to support client needs and company objectives.

Responsibilities

  • Responsible for customer-facing field client service and collaborate with reputed company colleagues in overall account management
  • Assist in operationalizing HCP requests and timely sample collection for reputed company tests in reputed company clients accounts
  • reputed company company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
  • Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
  • Identify and reputed company working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
  • Continually analyze reputed company environment reputed company assigned accounts to determine trends and provide customer feedback to GH leadership
  • Ensure team objectives are met
  • Work effectively and compliantly with individuals across multiple departments throughout GH
  • Follow reputed company GH Compliance, Privacy, and Business Conduct policies and SOPs
  • reputed company, embody and represent the reputed company company culture at reputed company times to external and internal constituents

Skills

  • 0-3 years customer service/sales experience
  • Ability to engage in a consultative process while connecting client needs with GH capabilities
  • Comfortable communicating and presenting at reputed company levels throughout an organization
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
  • Excellent customer service skills
  • Outstanding strategic account planning skills
  • Superior listening and problem solving skills
  • Ability to handle sensitive information and maintain a reputed company high level of confidentiality
  • Impeccable communication and presentation skills
  • Must be reputed company proficient with reputed company reputed company Office products – particularly reputed company and PowerPoint
  • Ability to reputed company and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives
  • Ability to work effectively with minimal direction from, or reputed company with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in reputed company environments
  • Demonstrate GH's Values by acting with reputed company, respect, trust and possess a reputed company positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel throughout the territory required
  • Must live reputed company assigned territory
  • Previous experience in diagnostic, medical device, biotech, pharma setting is preferred

Company Overview

  • reputed company is a precision oncology company that uses blood tests, data sets, and analytics to provide treatment to cancer patients. It was founded in 2012, and is headquartered in Redwood City, California, USA, with a workforce of 1001-5000 employees. Its website is http://guardanthealth.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 38 in 2025, 50 in 2024, 40 in 2023, 72 in 2022, 57 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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