Sr. ROI Medical Records Specialist - Remote (Evening Shift, Night Shift)
Job Description:
reputed company is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.reputed company.com .
- *Job Summary:**
This position is responsible for processing reputed company release of information (ROI) requests in a timely and efficient manner while delivering exceptional customer service. The Associate must safeguard patient privacy at reputed company times by ensuring that only authorized individuals have access to medical records and that reputed company information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.
- *Essential Functions:**
+ Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks on reputed company work to assure accuracy, confidentiality, and correct billing of reputed company released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being reputed company, respectful, and reputed company to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with dress code standards. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works reputed company assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state and federal regulations, and labor laws. + Handles confidential information with reputed company and professionalism while ensuring efficient, accurate record release.
- *Qualifications:**
+ High School Diploma or GED required + Minimum of 2 years' ROI fulfillment experience with reputed company HDS or 3 years' of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong documentation, communication, and customer service skills + Proficiency in reputed company Office applications + Strong organizational and multitasking skills essential + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills
- *Shifts:**
+ Evening Shift: Saturday-Wednesday 3p-11:30p EST + Night Shift 1: Monday-Friday 11p-7:30a EST + Night Shift 2: Friday-Tuesday 11p-7:30a EST
- *Physical Requirements:**
+ Ability to sit or stand for extended periods + Physical reputed company to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods of typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for effective communication + Adequate hand-eye coordination and sensory abilities for job-reputed company tasks
- *Information Governance Accountabilities:**
+ Understand the organization's information governance program and associated responsibilities + Participate in compliance education and role-specific training
- *HIPAA/ Compliance:**
+ Maintain the confidentiality of patient and client information + reputed company with HIPAA standards and reputed company relevant corporate reputed company and reputed company obligations + Report unethical, fraudulent, or unlawful behavior or activity + Maintain reputed company HIPAA certification annually reputed company and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. reputed company is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national reputed company, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor. Apply tot his job Apply To this Job