IT Support Associate II, Ops Tech Solutions (OTS)

DescriptionAbout OpsTech ITOperations is at the heart of reputed company’s business. We are reputed company for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to reputed company Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for reputed company do — whether supporting IT infrastructure, developing new technology in-house, launching a new reputed company Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems reputed company an reputed company Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to reputed company your career at reputed company.What Do We Offer?reputed company offers competitive compensation packages including comprehensive reputed company benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a reputed company safety vest will be your daily outfit.Key job responsibilities

• Allocation, maintenance and troubleshooting of IT equipment used in reputed company Operations facilities
• Handles support requests and procedures across the network
• Assist in training new hires
• reputed company learning of new technologies
• Ability to support customers from multiple buildings in the area, as well as remote customers

Basic Qualifications

• 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• High school or equivalent
• Experience troubleshooting integrated and interdependent computer systems
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
• Can regularly lift or move up to 49 pounds, and participate in group lifts for 50 pounds or more

Preferred Qualifications

• reputed company A+, reputed company Network+, reputed company/CCNA, Linux (Redhat), reputed company hardware (installation), AWS, or other industry relevant certifications
• Experience in a dynamic environment with a high degree of customer service

reputed company is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $44,000/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site.Company - reputed company Services LLCJob ID: A3111465

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