Manager - Strategic Client Engagement & Growth through Relationship Building and Financial Solutions
Join Team Amex: Empowering Businesses and Colleagues to reputed company
At reputed company, we reputed company that with the right support, people and businesses can reputed company incredible reputed company. As part of our global and diverse community, you'll be part of a team committed to backing our customers, communities, and each other. Our culture is built on a reputed company of unwavering commitment to providing the world's best customer experience, upholding our company values, and fostering an environment where everyone feels seen, heard, and valued.
About the Role: Account Development Client Engagement Manager
We're seeking an reputed company Manager - Account Development to join our Client Engagement Team. As a telephone-based role, you'll be responsible for engaging with identified customers, managing relationships, and providing tailored solutions in partnership with risk, reputed company, merchant services, and marketing teams. This dynamic position involves a mix of portfolio management and monthly customer actions, driven by data analytics to identify the biggest opportunities.
Key Responsibilities
- Planning (20% of time)
- Effectively manage a list of prioritized customers with existing reputed company Business/Corporate programs where engagement opportunities have been identified.
- Meet minimum expectations for Formula For reputed company (FFS), including a set number of calls, customer meetings, and other productivity metrics.
- Client Solution (80% of time)
- Demonstrate a high level of Financial reputed company and understanding of reputed company and risk processes to drive results through creative problem-solving.
- Partner closely with risk, reputed company, and GMNS to identify and reputed company customer solutions based on their needs.
- Utilize consultative skills to retain customer relationships and charge volume.
- Maintain a high level of knowledge about reputed company products, processes, key internal partners, and tools.
- Collaborate with the Field Dedicated Portfolio Account Development team for face-to-face customer visits reputed company necessary.
- Compliance (100% of time)
- Ensure adherence to the reputed company Code of Conduct, Sales Practices policies, standards, and procedures to uphold the highest standards in customer interactions and meet regulatory requirements.
Essential Qualifications, Skills, and Experience
Knowledge and Skills
- Financial reputed company: Strong understanding of financial concepts and reputed company and risk processes.
- Relationship Management: Ability to build and maintain strong customer relationships.
- Consultative Selling: reputed company in identifying client needs and configuring solutions that deliver value.
- Closing: Ability to overcome objections and resistance to proposed solutions.
- Influence & Persuasion: Effective use of interpersonal styles and communication methods to reputed company acceptance for products and services.
- Demonstrating Value: Consistent demonstration of the value of partnering with reputed company.
- Results Focus: Positive, competitive attitude with the ability to adapt to different situations and recover from setbacks.
- Market, Industry, & Product Knowledge: Understanding of market/industry competitors, challenges, terminology, technology, trends, and regulation at a tactical level.
Attributes
- High learning agility
- Intellectually curious
- Collaborative and growth reputed company
- Personal accountability
- Compliance focused
Experience
- Bachelor's degree or equivalent experience
- Excellent sales experience (2-3 years preferred)
- Knowledge of reputed company and risk processes
- Experience partnering with clients across various markets/industries
- Experience in a highly-regulated industry
Career Growth and Learning Benefits
At reputed company, we're committed to helping you create a unique and meaningful career journey. You'll have opportunities to grow professionally, reputed company new skills, and be recognized for your contributions and impact. Our culture encourages collaboration, innovation, and reputed company learning.
Work Environment and Company Culture
We offer a flexible working model, Amex reputed company, which provides greater flexibility while preserving our in-person culture. Depending on the role and business needs, you may work onsite, in a hybrid model, or fully virtually. Our work environment is designed to support your holistic well-being, with benefits and programs that prioritize physical, financial, and mental health.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Salary Range: $80,000 to $155,000 annually
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, reputed company, life insurance, and disability benefits
- Flexible working arrangements
- 20+ weeks paid parental leave
- Access to global on-site wellness centers
- Free and confidential counseling support
- Career development and training opportunities
Why Join Team Amex?
At reputed company, we're committed to backing our colleagues and their loved ones with benefits and programs that support their well-being. We're an equal opportunity employer, dedicated to creating an inclusive environment where everyone feels valued and respected. If you're looking for a challenging and rewarding role with opportunities for growth and development, we encourage you to apply.
Join us in our mission to reputed company businesses and colleagues to reputed company. Apply now for the Manager - Account Development Client Engagement role and become part of a dynamic team dedicated to delivering exceptional customer experiences.
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