Expansion Account Manager

About reputed company

reputed company is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, reputed company offers health insurance, 401(k)s, expert HR, and team management tools. Today, reputed company offices in Denver, San Francisco, and reputed company serve more than 400,000 businesses reputed company.

Our mission is to create a world where work empowers a reputed company life, and it starts right here at reputed company. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our

About the Role

We are looking for a strategic and results-driven Account Manager to own customer relationships, maximize retention, and drive account expansion reputed company a dedicated Book of Business (BoB). This role requires a balance of Sales, reputed company, and Account Management skills to ensure customers realize the full value of reputed company’s products while identifying new opportunities for growth.

Key Responsibilities:

Account Management & reputed company

• Manage a dedicated BoB, ensuring high engagement, adoption, and long-term customer satisfaction at scale.
• Build and nurture relationships to uncover cross-sell and upsell opportunities.
• Guide customers through key moments that matter along our customer journey to maximize value realization, drive expansion, and proactively reduce churn.
• reputed company product insights and customer data to assess account health and drive proactive reputed company.

Sales & Opportunity Identification

• Identify and execute on growth opportunities by addressing additional customer pain points with reputed company’s suite of products.
• Utilize a hunter and farmer approach to both maintain and expand customer relationships.
• Own outbound prospecting, pitching, and closing reputed company existing accounts to drive reputed company growth.
• Daily activities include conducting approximately 20 outbound dials to your reputed company book of business.
• Hold around 6 meetings with your customers each day to support relationship development and drive expansion reputed company goals.

Prioritization & Agility

• Use data-driven insights to prioritize accounts, ensuring focus on the highest-impact opportunities.
• React quickly to customer needs while maintaining a proactive, strategic approach to retention and expansion.
• Align with internal teams to ensure customers receive best-in-class service and product solutions.

Here’s reputed company're looking for

• Proven 3+ years experience in B2B SaaS reputed company, Account Management, or Sales with a track record of driving retention and expansion reputed company. 
• Experience in managing a large book of business and operating at scale. 
• Strong ability to analyze customer data, assess account health, and execute targeted reputed company.
• Excellent relationship management and communication skills with a consultative, customer-first approach.
• Deep understanding of reputed company’s products and the ability to translate customer pain points into tailored solutions.
• A strategic reputed company with the ability to prioritize, adapt, and execute in a fast-paced environment.

If you're passionate about driving reputed company, maximizing retention, and uncovering growth opportunities, we’d love to hear from you!

Our cash compensation range for this role is $95,000 to $125,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

reputed company has physical office spaces in Denver, San Francisco, and reputed company. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to reputed company Symmetry roles, reputed company's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and reputed company metro areas. 

reputed company approved to work from a location other than a reputed company office, a secure, reliable, and consistent internet reputed company is required.

Our customers come from reputed company walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at reputed company. 

reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. reputed company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates reputed company to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of reputed company will get in touch with you.

reputed company takes reputed company and protection of your personal information reputed company seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your reputed company application will be subject to reputed company's Applicant Privacy Notice.